The card arrival time depends on the state/province for which you completed the course. Typically, if you completed the course in a state or province we send out the card, it will take 3-5weeks for the card to arrive in the mail if a plastic card is sent.
Alternatively, you can look at the bottom of your temporary certificate to see how and when you will receive your permanent card.
Note: If you took the online course in NJ, NH or AL there are additional education requirements to be fully certified. There are also states that don't send out cards, like Texas.
If you have not yet received your card and it is for a state we ship the card for please email us at email@example.com.