When you have completed and passed your course, the permanent card(s) will take 3-5 weeks to receive your cards. Please note, some states will mail them directly while others will be mailed by our facility. These will arrive via USPS in a plain white envelope without any markings indicating it is your certification/card.
Please note, if the card is not received within the allotted 5-week time frame, please reach out to us immediately and we can review if your card was returned to us.
The mail delivery system may have issues with some rural Canadian and European addresses. If this is affecting you, please call our office at 800-830-2268 for assistance.