To update your address in our system and request a new card, please follow these steps on our website at Ilostmycard.com:
- Select Your Certification State and Course: Begin by choosing the state where you are certified and the specific course you've completed.
- Enter Your Name and Date of Birth: Provide your full name and date of birth to access your records.
- Order Your New Card: Complete your order using a credit or debit card. After ordering, you will receive a temporary copy of your certification via email immediately.
Wait for Your Permanent Card: Your permanent card will be mailed to you and should arrive within 3-5 weeks. Be aware that it will come in a plain white envelope.
Important Notes:
- Delivery Time: If you do not receive your card within 5 weeks, please contact us without delay.
- Mail Delivery Challenges: Some rural areas in Canada and Europe may experience delivery issues. If you suspect this affects you, call our office at 800-830-2268 for support.